📋 Candidate Intake & Qualification
Every candidate who reaches out — via text, web form, or email — gets an immediate, personalized response. Mercury collects the essentials, qualifies against open orders, and routes ready-to-present candidates to the right recruiter with full context.
"Hi, I saw your ad for an RN position" → Mercury confirms interest, collects license # and availability, checks against open hospital contracts, and flags to the healthcare recruiting lead: "Hot: RN, 7 yrs exp, available Mon–Fri, license FL-pending."
📅 Interview Scheduling & Coordination
Mercury proposes interview times to candidates, confirms with hiring managers, sends calendar invites, and follows up with reminders. Both sides get a reminder 24 hours before and the morning of. No-show rates drop. Recruiters stop chasing confirmations.
"Can you interview Thursday at 2pm?" → Mercury checks the client's calendar, proposes the slot to the candidate, sends a Zoom link, and reminds both parties 24 hours ahead — without the recruiter touching it.
📞 Active Job Order Follow-Up
Mercury monitors every open order and automatically follows up with clients whose needs have changed — role filled, urgency increased, budget adjusted. Keeps your relationships warm and surfaces new business before competitors do.
Week 2 of an open req → "Checking in on the executive assistant search. Has the priority shifted or should we intensify the push? Happy to schedule a 15-min sync." — sent automatically, signed by the Mercury operator on behalf of the account manager.
🔄 Dormant Candidate Re-Engagement
Hundreds of past candidates sit uncontacted in your ATS. Mercury runs automated re-engagement campaigns — by discipline, location, last contact date, and availability — turning cold records into warm leads at zero recruiter cost.
"Hi [Name], we have a new remote executive assistant role paying $75K–$85K. Your background came to mind. Interested in a quick chat?" — sent to 200 past candidates who haven't been touched in 90+ days.
✅ Credential & Compliance Reminders
Healthcare, skilled trades, and regulated staffing verticals require active licenses, certifications, and background checks. Mercury tracks expiration dates and automatically alerts candidates and your compliance team before a credential lapses.
"RN license for [Name] expires in 30 days — sending renewal reminder now." → Compliance team gets a flag, the candidate gets a reminder, and your hospital client doesn't face a staffing gap because a credential slipped through.
💬 Client Status Updates & Placement Tracking
After every placement, Mercury automates check-ins at Day 7, Day 30, and Day 90 — collecting feedback, confirming satisfaction, and opening the door to the next order. Turns one-time clients into retained accounts.
Day 7 post-placement → "Hi [Hiring Manager], checking in on how [Placed Candidate] is settling in. Any concerns we should address?" → Client feels cared for, relationship deepens, next req surfaces naturally.