See what always-on AI intake, scheduling, and client follow-up are worth for your service business — in dollars and recovered time.
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Starter from $29/mo · Business $97/mo · Enterprise custom
Mercury supplements — and can replace — most answering services. It handles intake calls, qualification, scheduling intent, and follow-up routing. If you have an answering service for overflow or after-hours, Mercury typically captures 60–80% of those calls at a fraction of the cost, with full CRM logging and routing built in.
Mercury runs on dedicated infrastructure for your business. Client names, addresses, job details, and conversation content never go to a shared multi-tenant AI system. For home services, staffing, and hospitality — where you're handling sensitive client data — this is architecturally different from generic AI chatbots or voice menus.
Mercury answers immediately, captures the caller name, describes the issue or request, qualifies urgency, takes a callback number, and routes a formatted summary to the on-call person via SMS, email, or Slack — within 90 seconds of the call ending. No voicemail wait, no morning backlog.
Yes. Mercury integrates with Google Calendar, Calendly, HubSpot, Jobber, ServiceTitan, Housecall Pro, and custom APIs. The operator can read your calendar availability, check client history, and route scheduling requests to the right slot without a human in the loop.
Most operators see payback within the first week. One recovered missed call at $350+ ARPU covers a full month of Mercury Business. Add in 5–10 hours of recovered admin time at $35/hr, and the economics are immediate and compounding.
Chatbots break. Voice menus frustrate customers. Mercury is a private AI operator that handles the interaction end-to-end — it answers the phone, has a real conversation, captures structured data, and routes it. No button pressing, no spelling things out, no repetition.
Setup is minimal. You provide your service offerings, pricing, hours, routing preferences, and any common scenarios. The AI operator logic is pre-built; your configuration makes it specific to your business. Most operators are live within 48 hours of starting onboarding.
Mercury knows when to escalate. High-urgency calls, complicated requests, and any scenario you define get immediate human handoff — a call, SMS, or app notification fires with full context so the right person can take over in seconds, not hours.